Privacy Policy

Last updated: March 2024

1. Introduction

Parallax ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our prediction market arbitrage alert service.

2. Information We Collect

We collect information you provide directly to us:

  • Account information (name, email address, password)
  • Payment information (processed securely through our payment provider)
  • Alert preferences and notification settings
  • Communication preferences

We automatically collect certain information:

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage data (features used, time spent on service)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Send arbitrage alerts and notifications
  • Process payments and manage subscriptions
  • Respond to your requests and support inquiries
  • Send promotional communications (with your consent)
  • Analyze usage patterns and optimize user experience
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist in operating our business
  • Payment processors for transaction processing
  • Analytics providers to improve our services
  • Law enforcement when required by law

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit (TLS/SSL) and at rest (AES-256)
  • Secure password hashing (bcrypt)
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • We never store your trading platform credentials

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention for up to 7 years.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Object to data processing
  • Withdraw consent

To exercise these rights, contact us at privacy@parallax.io.

8. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and usage
  • Improve site performance

You can manage cookie preferences through your browser settings.

9. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For questions about this privacy policy or our data practices, contact us at:

Email: privacy@parallax.io
Address: 123 Finance Street, New York, NY 10001